Privacy Policy

Privacy Policy

Last Updated: July 2023

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or make a purchase.

1. Information We Collect

  • Order & Account Data: name, email, phone (optional), billing/shipping address, items purchased.
  • Payment Data: processed by our payment provider(s); we do not store full card numbers.
  • Device & Usage Data: IP address, browser and device type, pages viewed, timestamps, cookies, analytics IDs.
  • Support Data: messages and attachments you send to us.

2. How We Use Information

  • Process and fulfill orders; provide confirmations, invoices, and shipment updates.
  • Provide customer support and respond to inquiries.
  • Prevent, detect, and investigate fraud or security incidents.
  • Improve our products, services, and Site performance.
  • Send transactional communications and, where permitted, marketing messages (you can opt out anytime).

3. Sharing of Information

We share data with service providers who help operate the store (payment gateways, carriers, email and analytics providers). We may disclose information if required by law or to protect our rights. We do not sell personal information.

4. Cookies & Tracking

We use cookies, pixels, and similar technologies for core functionality (cart/checkout), preferences, and analytics/advertising. See our Cookie Policy for details and choices.

5. Your Choices & Rights

You may request access, correction, or deletion of your personal information, subject to legal exceptions. To exercise your rights, email BCQYGZHm@ncps.cc with “Privacy Request” in the subject line.

6. Data Retention

We retain order records for legal, tax, and accounting purposes (typically 7 years). Marketing data is kept until you opt out or request deletion.

7. Security

We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy. Material changes will be posted on the Site with an updated “Last Updated” date.

10. Contact

Privacy questions? Call 1-888-700-1817 or email BCQYGZHm@ncps.cc.